Tea and Coffee Merchants

About This Website

Welcome to our revised Website!

Thank you for coming!. This website is fully functional in all respects and you can sign up place orders and have them fulfilled with the same speed and efficiency you have come to expect from Wilkinsons Of Norwich. Anticipating some questions from visitors I hope I have some relevant information for you below:

Why the new website?

During the recent Lockdown caused by the Covid-19 Pandemic several shortcomings in our Original website were brought to light. So the decision was taken to undertake a complete revision and rebuild, to avoid these issues, and modernize in general.

Why the change in Look and layout?

We are keenly aware that this revision must look different and function in a different and more modern way.

However this presents the potential problem to be confusing or unsettling to existing customers. So this site was allowed to run alongside the original for a time while we gathered feedback and where possible make adjustments to make the site familiar in any way possible to the original; while maintaining its improved functionality for more modern devices and internet protocols. As of March the 12th this phase was deemed a success and the site took over entirely from the old one.

Why the different Web Address?

Because we wished the site to run in parallel with the original for a time it seemed easier to set it up on a secondary domain we own while on its intial Live test and move it across to the more familiar “.COM” at a later point. Currently things are set so whichever domain suffix is used all traffic will arrive here.

Will I have to re register all my details?

In some cases yes, and we are sorry for that inconvenience! One of the things not working correctly on our original site is the customer database export. Forcing any customer details to be hand copied across.

To apologise for that anyone that orders from here is invited to use the Coupon Code “newfeedback” at checkout to receive an immediate 10% off your first Order through this website.

It is an ongoing work to move the customer database across. So please be patient or contact us if you need assistance now

What else is going to change here?

Well cosmetic things like individualised pictures will all need to be added back in time. But these do not change the functionality of the site. Added planed features under development include the ability to buy Gift Vouchers, set up standing regular orders and various other things. Which we hope will include suggestions from our valued customers!

Can I find out more information?

Yes of course we would be happy to answer any and all questions you may have. Please in such cases use the contact form on this website